Trade Ops Retainer

Stop doing paperwork at nine o'clock at night

We handle the quotes, invoices, chasing, enquiries and admin that pile up while you're on the tools. £150/week — less than a day's labour, and you can stop any week.

Week one is the catch-up · Cancel any week · No contract

What we take on

Everything that isn't the actual job

You didn't start a trade to become an office. Here's what comes off your plate.

Money in

The jobs you've already done, actually paid for.

  • Quotes written up and sent the same day
  • Invoices raised as soon as a job is signed off
  • Late payers chased on a schedule, politely and persistently
  • Payment status tracked so you know who owes what
  • Deposits and stage payments requested on time

Enquiries and diary

Nothing goes cold because you were up a ladder.

  • Inbox monitored and enquiries answered same day
  • Missed calls followed up by text within the hour
  • Jobs booked into your diary with travel time allowed for
  • Customers reminded the day before you turn up
  • Time-wasters filtered out before they reach you

Your online presence

Kept current without you thinking about it.

  • Website content, prices and service areas kept up to date
  • New job photos added as you send them
  • Google Business Profile posts and updates
  • Review requests sent after every completed job
  • Reviews responded to, including the awkward ones

Paperwork and admin

The pile on the passenger seat.

  • Certificates and compliance docs filed and findable
  • Supplier orders placed and delivery dates confirmed
  • Receipts collected and sorted for your accountant
  • Insurance and membership renewals flagged before they lapse
  • A weekly summary of what's outstanding and what needs you
How the week runs

You stay on the tools. We keep the rest moving.

Monday

The week ahead confirmed with every customer, and anything left hanging from last week picked back up.

Daily

Enquiries answered, missed calls followed up, quotes out the same day, jobs slotted into your diary.

On completion

Invoice raised the day a job is signed off, and a review request sent while you're still fresh in mind.

Friday

One short summary: what came in, what's owed, who's been chased, and the two or three things that need you.

Week by week
£150/week

About what you'd charge for half a day on site, and cheaper than the hours you're currently doing after tea. Pay a week at a time, exactly like you'd pay a subbie — if we're not pulling our weight, stop.

First week's payment today, then every week until you say stop. Cancel from your own account — no notice period, no exit fee.

Questions

The things people ask

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