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Live demonstration

See one Lead Handling journey from missed call to next action

This is one possible workflow, shown so you can judge the operating logic. Solution design decides whether it fits your channels, team and current tools.

Demonstration · sample data

Every name and number below is made up. The phone number is a reserved test number, so nothing here can ring a real person.

The missed call

07700 900123

Incoming call, 07700 900123

9:42am

Missed call. You're under a sink with both hands full.

9:42am

Hi, it's Dave at Dave's Plumbing, sorry I missed you, I'm on a job. What do you need doing and whereabouts are you?

9:42am · sent automatically

Hi, got a leak under the kitchen sink in Fareham. Can you come today?

9:44am

New lead: kitchen leak, Fareham. Tap to call back.

9:44am

Logged as a recovered enquiry, attributed to a missed call.

Appears in your monthly report

From missed call to measured enquiry

Your missed caller gets an instant reply, you get the job details, and the enquiry appears in your monthly report.

  1. 1

    Customer calls

    9:42am

    Incoming call, 07700 900123

  2. 2

    You're on the tools

    9:42am

    Missed call. You're under a sink with both hands full.

  3. 3

    They get a text back

    9:42am

    Hi, it's Dave at Dave's Plumbing, sorry I missed you, I'm on a job. What do you need doing and whereabouts are you?

  4. 4

    They reply

    9:44am

    Hi, got a leak under the kitchen sink in Fareham. Can you come today?

  5. 5

    You get notified

    9:44am

    New lead: kitchen leak, Fareham. Tap to call back.

  6. 6

    It gets counted

    Appears in your monthly report

    Logged as a recovered enquiry, attributed to a missed call.

Where it lands

Demonstration · sample data

Every enquiry arrives in one list with five stages. The point isn't the software. It's that nothing sits in your messages for a fortnight.

New

2

  • Marie

    Kitchen leak

    Fareham

    Missed call

  • Tomasz

    Consumer unit

    Gosport

    Website form

Contacted

1

  • Priya

    Boiler service

    Portsmouth

    Website form

Quoted

2

  • Alan

    Bathroom refit

    Havant

    Referral

  • Grace

    Outside tap

    Waterlooville

    Missed call

Won

1

  • Dev

    Blocked drain

    Fareham

    Missed call

Lost

1

  • Ruth

    Full rewire

    Portsmouth

    Website form

Scroll sideways to see every stage. You move a job along by tapping it. There's no training and no data entry beyond a name and a job.

What you get each month

Demonstration · sample data

A compact operational view can show where enquiries came from, what was handled and what still needs action. The agreed report depends on the implemented scope.

Your month, on one page

Sample data
47
Calls tracked

from the website and your number

11
Missed calls recovered

texted back within seconds

9
Enquiry forms

answered automatically

14
Review requests sent

after each finished job

6
Reviews received

left on your Google profile

Enquiries per week

Twelve weeks. Illustrative figures, not a measured result.

Week 1Week 12

Want this pointed at your business?

Score all five functions and see the recommended starting system before deciding whether to share contact details.

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